Policies

Shipping

Processing Time Items are typically shipped within 2-3 days of ordering, unless otherwise specified.

Shipping Items are treated with the utmost care to arrive to you safely. Shipping costs also include 100% biodegradable materials.

Returns

Returns/Refunds Only products that are damaged in shipping qualify for returns or refunds. If an item arrives damaged, please contact erin@fireandflourishstudio.com as soon as possible to arrange for returns or refunds.

Exchanges No exchanges are permitted.

Handmade Products

The nature of handmade items means that every item is one of a kind, and variations can occur. All items are thoroughly inspected before shipping to ensure quality. Each item will arrive with a care card that helps to cover caring for your handmade item to maximize its lifespan. Ceramics are not intended for rapid temperature changes, as it can crack, or otherwise damage the stoneware or porcelain. Please use caution when microwaving food in food-safe items, as not all of the products have been tested for microwave use. Please enjoy your handmade, functional art piece!